Nurse triage
AI agents answer calls, assess symptoms against Schmitt–Thompson protocols, and escalate to a licensed nurse the moment judgment is needed.
0%cost reduction in nurse triage operations
See a triage call
AI voice agents + licensed nurses
AI-enabled Nursing. Human Care at Scale.
OutcomesAI combines AI Voice Agents with licensed nurses to deliver safe, scalable care across health systems, virtual care providers, and pharma.
0%lower triage cost
0%faster scheduling
0%more care capacity
Built for
Health systems
Virtual care providers
Pharma & specialty care
01 — The capacity gap
Every nurse is asked to do
the work of three.
Call volumes keep climbing. Headcount doesn't. Every routine call, every manual scheduling loop, every unlogged follow-up pulls a licensed clinician away from the work only a clinician can do.
i
Phones become the bottleneck
Inbound triage queues stack up after hours and on weekends. Patients wait; symptoms don't.
ii
Coordination eats the calendar
Scheduling, referrals, and discharge follow-ups run on manual phone trees and sticky notes.
iii
Outsourcing trades cost for trust
External triage vendors are expensive, inconsistent, and disconnected from your protocols.
The answer isn't fewer nurses, or tireless nurses.
It's a new model of care — one where AI carries the routine, and nurses carry the judgment.
AI voice agents
Licensed nurses
Scalable, safe, and human care
02 — How it works
One engine. Three ways
to lighten the load.
Glia is the AI engine built for nurses — automating routine interactions through voice agents and amplifying every nurse's capacity with intelligent tools.
Patient access
Glia automates scheduling, referrals, and care navigation — the Glia discharge navigator keeps every patient moving through the system, not stuck in it.
0%faster scheduling & referrals
See the outcomes
Post-acute & transition care
Glia smart notes and automated outreach coordinate follow-ups after discharge, improving continuity of care and lowering readmissions.
0%increase in care capacity and scale
Hear from nurses
03 — Under the hood
How a triage call flows —
from AI intake to nurse escalation.
Follow one after-hours call through Glia. Scroll, or step through it yourself.
Incoming call
00:00
Glia answers — first ring, any hour.
Listen to Glia
0:00
Audio couldn't load right now — the samples are available on request.
04 — The model
AI + nurses,
working together.
AI voice agents
Glia voice agents handle routine patient interactions — answering calls, triaging symptoms, scheduling visits, delivering education, and follow-ups. Most needs are resolved autonomously, with seamless escalation when clinical judgment is required.
AI-enabled nurses
When human judgment is needed, patients connect with licensed nurses powered by Glia. With AI-driven scribing, charting, and decision support, nurses spend time on care, not clicks — delivering safe, compassionate support at up to 5× productivity.
05 — Outcomes
The measurable impact
of AI + nurse.
Lower costs. Greater capacity. Faster access. Safer care. OutcomesAI delivers measurable results from day one.
0%cost reduction in nurse triage operations
0%faster scheduling & referrals
0%increase in care capacity and scale
Run leaner without cutting quality
0–0%
lower cost than outsourced triage vendors.
Multiply your nursing team
0–0×
more productive nurses powered by Glia.
Built for clinical safety
0%
evidence-based, protocol-driven care, delivered by licensed nurses on a HIPAA and SOC 2 certified platform.
HIPAASOC 2
Care without the wait
24/7
inbound + outbound coverage for triage, scheduling, and follow-up.
Smarter calls, faster resolutions
0%
of care coordination tasks resolved end-to-end without human escalation.
06 — Voices from the floor
Restoring time to patient care,
without replacing the human touch.
With Glia, it felt like I could just focus on assessing the patient. I felt more supported and confident in what I was assessing.
07 — Get started
The future of nursing is here.
Let's build it together.
See Glia on a live call, walk through your triage volume with our clinical team, and get a capacity model for your organization.
- 30-minute walkthrough with a clinical specialist
- Protocol review mapped to your service lines
- Capacity & cost model for your call volume